![]() ![]() So if you really want movement on any complaints I guess that would be the best way.I would have given a 5 star review because the product was nice and high quality in my opinion. We reached out multiple times via customer service over a 2-3 week span, with no real results.I submitted a bad review via google, and they resolved the issue of the one missing piece within 2 days. I would imagine that many of their packages end up being damaged and damaging the stair case materials.Once assembled the stairs looked great and the quality was better than expected.We ended up being short one very small piece (1 single baluster cup) so we couldn't finish the stair case and get it inspected for our permits as planned. They probably should be using liquid foam spray when shipping to better protect the product. recommend anyone that ordered a spiral staircase frequently check the status once shipped via a phone call, because they wont update you if they are behind schedule on your shipment delivery.They could do a better job of packaging the stairs, it came in a very large box and the box was completely smashed, luckily there wasn't any damage to the stairs. The order process was a good experience and the sales person was helpful and responsive to all our questions.The freight company that they contract through wasn't very good at communicating that they were behind schedule. It was a mixed bag when it came to Paragon. ![]() We offer a variety of small space stair solutions that are fully customizable, so whether you’re looking for modern designs or traditional styles, we can help you manifest your vision! Our team will work with you to ensure that your stairs match perfectly with the style and decor of your home, while also maximizing the utility of your square footage. That is why we’re committed to making sure you get the perfect staircase design for your small space that won’t have you feeling like you forced it. Staircase designs for small spaces can be especially difficult to blend into your house’s theme, after all, space is limited, and you don’t want to have to sacrifice style or functionality. Additionally, we can also help you create customized options that will perfectly fit the size and shape of your home both visually and functionally. ![]() All our staircase solutions are designed with your small space in mind. We can provide you with a variety of small staircase ideas to choose from. Whether you’re looking for a minimalist design or modern look, we can help you find the perfect stairs design for your small space.Īt Paragon Stairs, we believe every home should have great staircase designs regardless of its size. We understand that a staircase takes up precious room in a small area, and we specialize in making sure that you get the most out of it. Our small staircases are designed to make the maximum use of any available space – no matter how tight it may be. Whether you’re looking for clever stairs for small spaces or unique staircase designs, we’ve got the perfect fit for your home. Here at Paragon Stairs, we are experts when it comes to designing small space stairs solutions and maximizing the utility of your square footage. ![]()
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